Terms of Service

Customer Support Email: care@elvonaeoly.com

Welcome to Elvonaeoly. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you have reached the age of legal majority in your jurisdiction, or that you are using this website and related services with the permission of a parent or legal guardian. Our services are intended solely for adults, or for users who have obtained the consent of a parent or legal guardian.

2. Acceptance of Terms

By accessing, browsing, or placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy, which are incorporated herein by reference.

3. User Conduct

When using our website, you agree that you will not:

Violate any applicable local, regional, national, or international law or regulation
Provide false, inaccurate, or misleading information when placing an order or creating an account
Use the website for any fraudulent, unlawful, or unauthorized purpose
Attempt to gain unauthorized access to our systems, servers, or networks
Interfere with or disrupt the operation of the website or servers
Copy, reproduce, distribute, or exploit any content on this website without our prior written consent
Upload or transmit viruses, malware, or any other harmful code
Engage in any conduct that restricts or inhibits any other user's use of the website

We reserve the right to suspend or terminate your access to the website at our discretion if we believe you have violated these Terms.

4. Products and Orders

All product descriptions, images, and prices are subject to change without notice.
We reserve the right to limit the quantity of items purchased, refuse or cancel any order, and correct any errors in pricing or product information, even after an order has been submitted or confirmed.
Once your order is placed, you will receive an order confirmation email. This confirmation does not constitute our acceptance of your order, but merely confirms that we have received it.

5. Pricing and Payment

All prices listed on our website are in Indonesian Rupiah (IDR) unless otherwise stated.
Payment must be made in full at the time of purchase through the payment methods available on our website.
We use secure, SSL-encrypted technology and trusted third-party payment processors to handle all payment transactions.
You represent and warrant that you have the legal right to use any payment method provided in connection with your order.

6. Shipping and Delivery

Shipping is subject to our Shipping Policy, which outlines processing times, delivery estimates, shipping destinations, and associated fees. Please refer to our Shipping Policy for full details.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, which outlines eligible return conditions, timeframes, and procedures. Please refer to our Return & Refund Policy for full details.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and the Elvonaeoly brand name and trademarks, is the property of Elvonaeoly or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Elvonaeoly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products purchased through it, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your use of the website shall not exceed the amount paid by you for the product or service giving rise to the claim.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the website, except as explicitly stated in these Terms or required by applicable law.

11. Indemnification

You agree to indemnify and hold harmless Elvonaeoly, its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the applicable courts in the Republic of Indonesia.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms.